Envisionware! What’s that?

The next time you’re in the computer lab at the Library’s Delaware Branch, you’re going to see a significant but exciting change to the way you sign up for an Internet computer.  The Library recently installed software called “Envisionware” that is a print and time management tool, allowing us to more efficiently run the lab.  Rather than having to give your name to the staff member in the lab to be assigned a computer, you will now simply sit down at any available computer and log in with your library card to have a one-hour time slot.  When your hour is up, you can add another hour (up to three hours in one day) if no one is waiting for a computer.

Speaking of waiting, if you come into the lab and all of the computers are being used, you can reserve a computer on the “Reservation Computer” near the entrance to the lab.  Not to worry if you don’t have a library card either–you will be issued a guest pass to use a computer, but the guest passes are only good for one hour each day.

When you’re ready to print from the Library’s computer, you will be notified of the cost of your print job, and after you agree to the printing cost ($.05/sheet for black and white; $.15/sheet for color), you will send your print job to a networked printer.  After you pay the staff member, your documents will be printed.

The installation of the Envisionware software at the other branches including the Orange Branch will take place over the next few months.  I think you will find the system to be user-friendly and intuitive, but of course, if you have questions or any difficulty at all, we are always here to help.

Along with the new computers recently installed in the lab, Envisionware is another update to technology that the Library is pleased to be able to offer–and as always, we are grateful to the Delaware voters who approved our levy in 2009, allowing us to continually improve service for our customers.

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