Upgrading the system

I hope that you have not experienced any glitchy-ness in the Library’s catalog, but if you have, please know that we are currently upgrading our Integrated Library System (ILS) to serve you better.  An ILS is the software that provides you access to the online catalog and your Library account, and provides Library staff access to the circulation system to check your books and other items in and out, as well as search to the catalog to help you find what you need.

As with practically all software upgrades, ours has not gone without its fair share of challenges.  Working with the software company, Innovative Interfaces, Inc. in California, our talented and skilled staff will soon set everything to right.  In the meantime, however, I ask for your patience as we work through the glitches and problems that have arisen and will continue to arise as we upgrade to better and more efficient software.  I guess that old adage is right:  To make an omelet, you have to break some eggs.  We’re breaking the eggs now with the delicious and wonderful omelet soon to come!

If you have any problems, please don’t hesitate to contact Library staff at the Main Library, or at any of the branches to help you solve them.

Thanks again for your support.

Regards,

Mary Jane Santos, Director

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